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Documentation / Vavus AI · Desktop

Refund policy

How refunds work for web, Apple, and Google Play purchases.

The Refund policy explains how refunds work across the three storefronts: web (Stripe), iOS (Apple), and Android (Google Play).

  1. 1
    reportaproblem.apple.com

    External link to Apple's refund request portal — used for any purchase made via Apple ID.

  2. 2
    Google Play refund link

    External link to Google Play's order history where Android refunds can be requested.

  3. 3
    constantine@vavusai.com

    mailto link to email the team about Stripe refunds or special cases.