Support tab

The Support tab gives you four ways to reach Vavus, a short FAQ that covers the most common gotchas, and a panel of device details you can copy into a bug report.

1. 1
   Live chat

   Opens the in-app Chatwoot support chat in its own window. You're signed in automatically — the support team sees your account so you don't have to re-identify.

2. 2
   Email support

   Opens your default email client with a pre-filled message to the support address. Device details are appended automatically so you don't have to dig them up.

3. 3
   Docs

   Opens the Vavus Keyboard product page (vavusai.com/keyboard) in your browser — setup walkthroughs, shortcut lists, and platform-specific notes live there.

4. 4
   Report an issue

   Opens your email client with a templated bug-report form ("What happened? / What were you trying to do? / Anything else?") plus device details appended.

5. 5
   FAQ accordions

   Click any question to expand the answer. Covers hotkey troubleshooting, where dictation history is stored, offline use, and how to cancel.

6. 6
   Device details panel

   Platform, app version, signed-in email. Useful to copy into a support ticket — the email form already does this for you.