Support
Get help with Vavus
Find setup guides, live chat, account and billing help, and login support for Vavus AI, Vavus Keyboard, and Vavus Concierge. If you cannot find an answer, the team is one message away.
Ways to get help
Product guides
Setup and how-to guides for Vavus AI and Vavus Keyboard on iPhone, Android, and desktop, plus the Concierge agent docs.
Open the docsLive chat
Open the bubble in the corner of any page and the Vavus agent answers straight away, by text or by voice, from our own documentation. When it cannot help, or you ask for a person, someone on the team takes over the same conversation.
Or send a messageEmail support
Write to us directly and we reply from a real inbox, usually within one business day.
constantine@vavusai.comAccount and billing
Manage your subscription, tokens, invoices, and plan from your signed-in Vavus account.
Go to your accountCommon topics
Install and set up
Download Vavus AI or Vavus Keyboard and finish first-time setup.
Login and password
Sign in, reset your password, or recover access to your account.
Translation and dictation
Learn how live translation, dictation, and the translation engines work.
Privacy and security
How Vavus protects your data, plus healthcare and enterprise controls.
Support FAQ
How do I contact Vavus support?+
Use the live chat bubble on any page, send a message from the contact page, or email constantine@vavusai.com. We reply by email, usually within one business day.
How do I reset my password?+
Open the login page, choose "forgot password," and follow the email link. If you signed up with Apple, Google, or Microsoft, sign in with that provider instead of a password.
Where do I manage my subscription and tokens?+
Sign in to your Vavus account and open the billing area. You can change plans, buy token packs, and view invoices there.
Do you support healthcare and enterprise customers?+
Yes. Vavus offers HIPAA-aligned healthcare onboarding under a BAA and enterprise deployments with SSO and audit controls. Contact us with your use case and we will route it to the right team.
How do I delete my account or export my data?+
You can delete your account from account settings, and request a data export from the signed-in app. See the data deletion page for the full process.