Support

A live chat with Vavus's support team, embedded right in the app. The chat is run on our own servers — no third-party support vendor sees your messages.

1. 1
   Online now (green dot pill)

   Tells you support is online and replies in real time. If we're offline, we'll reply by email.

2. 2
   Email

   Opens your email app, pre-addressed to Vavus support with a "Vavus Keyboard Support" subject.

3. 3
   Help Center

   Opens the online help center at app.vavusai.com/support in your browser.

4. 4
   Chat window

   The live chat itself. Type a message and press send — a Vavus team member will reply here.

5. 5
   Retry (only when chat fails to load)

   Reloads the chat widget if it didn't load the first time.

6. 6
   "Signed in as <email>" (footer)

   Identifies you to support so we can look up your account. Don't share personal-health information in this chat — support is operated by Vavus staff but is not the right channel for PHI.