Forgot password

If you can't sign in, enter your email here and we'll send you a password-reset link. The link contains a one-time token; tap it on this device (or paste the token into the next screen).

1. 1
   Email

   The email address on your Vavus account.

2. 2
   Send reset link

   Sends the reset email. For privacy, we show the same confirmation message whether the email exists or not — that way nobody can use this form to check if someone has an account.

3. 3
   Enter reset token

   Switches to the next step — you paste the token from the email and choose a new password. Appears after the reset link has been sent.

4. 4
   Back to sign in

   Returns to the sign-in screen.