Messaging & calls

Audio/Video Calls

Encrypted voice and video calls from conversations.

Audio/Video Calls helps with encrypted voice and video calls from conversations. It is available in the Vavus apps where the workflow is supported.

How it works

1. Start an audio or video call from a conversation.

2. Use WebRTC call controls while the session is active.

3. Enable translation where call translation is available.

Users calling contacts inside Vavus

Teams using secure calls with messaging context

Support and care teams who may need call translation

Translate live call audio through the call translation pipeline.

Review prior calls, metadata, recordings, and transcripts where retained.

Send and receive messages across preferred languages.

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