VAVUS

Documentation

Product docs for the Vavus apps.

Start here for setup, translation modes, speech models, keyboard access, the Concierge agent, billing, security posture, and support paths across Vavus AI, Vavus Keyboard, Vavus Concierge, and VClaw.

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Vavus Translation Hub workspace capture for documentation.
Documentation workspace
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200+

Languages

100+

Speech coverage

100+

Voices

10

Translation modes

Start

Use one account across every product.

Create or sign in

Use the same Vavus account in the web app, mobile apps, desktop apps, and keyboard clients.

Install the right app

Use Download for iOS, web, macOS, Windows, Linux, and standalone keyboard installers as listings become public.

Choose languages

Pick source and target languages in the app. Translation supports 200+ languages; speech-to-text and text-to-speech each cover 100+.

Products

Four products share the platform.

Translation

Translation Hub covers live, file, and saved-language workflows.

Text translation

Type or paste text and translate between selected source and target languages.

Streaming translation

Speak continuously and receive translated output with live transcript updates.

Conference translation

Run multi-participant sessions where each speaker can keep their preferred language.

UN mode

Use two-lane real-time translation when two languages need to stay visible at once.

Recorder

Record audio for transcription, translation, and later history review.

Documents

Translate uploaded text documents and preserve a usable output structure.

Image OCR

Extract text from images, then translate the extracted content.

Offline tools

Use device-side language packs where supported by the app and platform.

Phrasebook, glossary, and memory

Save recurring phrases, preferred terminology, and translation memory for repeat work.

Speech

Speech recognition supports live translation, dictation, and review workflows.

Speech input

The standard speech route is built for broad multilingual streaming.

Translation engines

V-Translate is the fast sentence-by-sentence path; Vavus AI understands the full context.

Fallbacks

Some specialized tiers fall back to the standard speech path when the selected language is outside their native set.

Standard

Broad multilingual streaming speech with automatic language detection.

Pro

Higher-accuracy streaming paths for selected business languages, with standard fallback outside native coverage.

Accurate

Higher-accuracy speech recognition for selected workflows.

Medical terminology

Clinical vocabulary support for reviewed healthcare workflows.

Human review

A review step for clinical, legal, safety, financial, or other sensitive output.

Keyboard

Set up dictation and translation where you type.

iOS

Open Settings, go to General, Keyboard, Keyboards, Add New Keyboard, choose Vavus Keyboard, then enable Allow Full Access.

Android

The Android listings are not public yet. Use iOS, web, macOS, Windows, or Linux while they are prepared.

Desktop

Install the desktop client, sign in, grant microphone and accessibility permissions, then use Ctrl+D, Ctrl+T, and Ctrl+R where supported.

Concierge

The customer-service agent lives in the browser.

Put it on your site

Paste one script tag before the closing body tag: <script src="https://vavusai.com/api/LT/concierge-widget.js" data-widget-key="cwk_…"></script> — visitors type or start a voice call in the browser.

Hand off to people

Asking for a person stops the agent. Asking twice, an uncovered question, a failed tool, or closing time escalates by your rules — live takeover, warm transfer, or a message taken.

Let it act

Connect tools once and the agent can look up an order, book a slot, or send a payment link mid-conversation — limited to the tools you connected.

Channels

Website widget, a hosted page with a printable QR, your own Twilio number or any phone system through the SIP door, WhatsApp on your own Meta app, SMS, Telegram, and email.

Knowledge

Documents, your website on a refresh schedule, price lists, transcribed calls, and past support threads. Matching emails, phone numbers, card patterns and identifiers are masked before indexing.

Languages

The agent greets, prompts, and speaks in 80 languages; eight are written by hand and the rest are translated. Callers can switch language mid-conversation.

The desk

Live conversations you can listen to, transcripts with the source behind each answer, opt-in recordings, caller ratings, insights, and a Monday-morning digest.

Team

Invite the people who work the desk; roles decide what each one sees.

Metering

Every conversation draws tokens on the same ledger as the rest of your account. The plan includes 50,000 tokens the first month and 15,000 each month after.

Account and billing

Plans, tokens, trials, and keyboard billing are separate areas.

Personal

10,000 monthly tokens, all translation modes, and app access.

Pro

35,000 monthly tokens, priority support, and higher usage room.

Enterprise

120,000 monthly tokens, organization controls, SSO, audit logs, and procurement review.

Keyboard

Standalone unlimited keyboard usage with no monthly token cap.

Top-ups

One-time token packs can be purchased in the app or desktop client and do not expire.

Vavus AI app plans include a 3-day trial with starter tokens. The Keyboard plan includes a 3-day trial for unlimited keyboard usage. Purchases happen inside the apps or desktop clients.

Security

Security behavior depends on the workflow and account type.

Encryption

Data paths use TLS in transit and AES-256 at rest where platform storage is used.

Healthcare onboarding

Approved clinical workflows use BAA-backed review, shorter sessions, idle timeout, and PHI handling controls.

Audit trail

Healthcare and enterprise workflows can use audit retention for security review.

Deployment controls

Enterprise review can cover managed cloud, regional requirements, or on-premises deployment.

Privacy

Privacy and data deletion are handled from the app-hosted policy and account areas.

Enterprise

Organization roles, SSO, usage visibility, and security documentation are available through enterprise review.

Healthcare

Healthcare use starts with workflow review before PHI-enabled usage is approved.

Support

Where to go when something needs attention.

Support chat

Use the app support page for account, billing, installation, and product help.

Billing

Use the billing page for plan status, token packs, invoices, and subscription changes.

Manual index

Use this page to jump into product-specific guides, setup references, and release notes.